Ruth King’s Events

Appearances

January 19-20, 2021

Atlanta, GA

Dispatcher’s Survival School – Atlanta, GA

Dispatchers have one of the most important jobs in your company.  It is also one of the most stressful and difficult jobs to perform well. Every day dispatchers deal with temperamental technicians, irate customers who are hot or cold and want service yesterday…while juggling three telephone calls at the same time.

Many people burn out quickly and you are stuck with the daunting and expensive task of training another dispatcher.

Dispatcher’s Survival School gives your dispatcher the tools he or she needs to succeed and endure in this fast paced, pressure cooker environment.

Practical, no-nonsense methods of dealing with customers, technicians, scheduling, and time management are learned in this two day, intensive course.

January 21-22, 2021

Atlanta, GA

Service Manager’s Survival School – Atlanta, GA

Be the great service manager that service technicians brag about working for!!!

Making the transition from service technician to service manager is difficult…in fact, most people don’t succeed and end up as a service technician again…at another company.  Other companies hire an “experienced” service manager and find he can’t manage your service department.  This is very expensive in terms of morale, training costs, and continuity in a service department.

The irony is that most service technicians want to be service managers.  Then why don’t most succeed?  Because the skills needed to be a successful service technician are not the same as those skills needed to be a successful service manager.

Service Manager’s Survival School was developed to teach the skills necessary to become and continue to be a good service manager.

This two day, information packed class introduces you to new ways to approaching the management of your service department.

February 11-12, 2021

Atlanta, GA

Installation Manager’s Survival School – Atlanta, GA

Making the transition from field employee to installation manager is difficult…in fact, most people don’t succeed and end up as a field employee again…at another company.  Other companies hire an “experienced” installation manager and find he can’t manage your installation department.  This is very expensive in terms of morale, training costs, and continuity in a installation department.

The irony is that most field employees want to be managers.  Then why don’t most succeed?  Because the skills needed to be a successful filed employee are not the same as those skills needed to be a successful manager.

Installation Manager’s Survival School was developed to teach the skills necessary to become and continue to be a good installation manager.

This two day, information packed class introduces you to new ways to approaching the management of your installation department.

March 9-10, 2021

Atlanta, GA

Building Profit and Wealth – Atlanta, GA

One day on building profit and one day on building wealth.  Both are critical for your business survival.

March 31-April 1, 2021

Atlanta, GA

Building Profit and Wealth – Vancouver, WA

One day on building profit and one day on building wealth.  Both are critical for your business survival.

Ruth is proud to be a member of the following organizations:

  • ACCA – Air Conditioning Contractors of America

  • ComfortTech

  • SMACNA

  • Service Roundtable

Mesmerize your meeting attendees!

  • Profitability Day
  • How to Build Profits and Wealth
  • Pulling Large Rabbits out of Small Marketing Hats
  • 25 Ways to Improve Your Bottom Line
  • … and more.

Email me for details on these keynotes, seminar break outs and day long sessions.