Ruth King’s Events

Appearances

January 7-8, 2020

Atlanta, GA

Building Profit and Wealth – Atlanta, GA

One day on building profit and one day on building wealth.  Both are critical for your business survival.

January 28-29, 2020

San Antonio, TX

Dispatcher’s Survival School – San Antonio, TX

Dispatchers have one of the most important jobs in your company.  It is also one of the most stressful and difficult jobs to perform well. Every day dispatchers deal with temperamental technicians, irate customers who are hot or cold and want service yesterday…while juggling three telephone calls at the same time.

Many people burn out quickly and you are stuck with the daunting and expensive task of training another dispatcher.

Dispatcher’s Survival School gives your dispatcher the tools he or she needs to succeed and endure in this fast paced, pressure cooker environment.

Practical, no-nonsense methods of dealing with customers, technicians, scheduling, and time management are learned in this two day, intensive course.

January 30-31, 2020

San Antonio, TX

Installation Manager’s Survival School – San Antonio, TX

Making the transition from field employee to installation manager is difficult…in fact, most people don’t succeed and end up as a field employee again…at another company.  Other companies hire an “experienced” installation manager and find he can’t manage your installation department.  This is very expensive in terms of morale, training costs, and continuity in a installation department.

The irony is that most field employees want to be managers.  Then why don’t most succeed?  Because the skills needed to be a successful filed employee are not the same as those skills needed to be a successful manager.

Installation Manager’s Survival School was developed to teach the skills necessary to become and continue to be a good installation manager.

This two day, information packed class introduces you to new ways to approaching the management of your installation department.

February 3-4, 2020

Orlando, FL

AHR Expo With Ruth King

Three Questions to Determine Your Company’s Profitability

The answers to these three critical questions can set you on the path to riches or the path to ruin.

Discover the questions and how to interpret the answers so your company stays on the path to continuous profitability.

Ruth’s AHR Session

February, 2020 TBD

Brandon, FL

How to Have a Quarter that Rocks!

What time of year is your profitability the worst? The first quarter of the year is the worst quarter for most HVAC contractors.  What ever the month or time of the year, it doesn’t have to be. Come discover why some contractors break even, and some make money year after year.  For event details check out the attached invitation when it is available.

These talks are being sponsored by Advanced Work Vans of West Palm Beach and Fort Lauderdale, and Lakeland.

Ferman Automotive is also an important sponsor in Brandon, FL.

February 11-12, 2020

Atlanta, GA

Service Manager’s Survival School – Atlanta, GA

Be the great service manager that service technicians brag about working for!!!

Making the transition from service technician to service manager is difficult…in fact, most people don’t succeed and end up as a service technician again…at another company.  Other companies hire an “experienced” service manager and find he can’t manage your service department.  This is very expensive in terms of morale, training costs, and continuity in a service department.

The irony is that most service technicians want to be service managers.  Then why don’t most succeed?  Because the skills needed to be a successful service technician are not the same as those skills needed to be a successful service manager.

Service Manager’s Survival School was developed to teach the skills necessary to become and continue to be a good service manager.

This two day, information packed class introduces you to new ways to approaching the management of your service department.

February 13-14, 2020

Atlanta, GA

Dispatcher’s Survival School – Atlanta, GA

Dispatchers have one of the most important jobs in your company.  It is also one of the most stressful and difficult jobs to perform well. Every day dispatchers deal with temperamental technicians, irate customers who are hot or cold and want service yesterday…while juggling three telephone calls at the same time.

Many people burn out quickly and you are stuck with the daunting and expensive task of training another dispatcher.

Dispatcher’s Survival School gives your dispatcher the tools he or she needs to succeed and endure in this fast paced, pressure cooker environment.

Practical, no-nonsense methods of dealing with customers, technicians, scheduling, and time management are learned in this two day, intensive course.

March 10-11, 2020

Boise, ID

Dispatcher’s Survival School – Boise, ID

Dispatchers have one of the most important jobs in your company.  It is also one of the most stressful and difficult jobs to perform well. Every day dispatchers deal with temperamental technicians, irate customers who are hot or cold and want service yesterday…while juggling three telephone calls at the same time.

Many people burn out quickly and you are stuck with the daunting and expensive task of training another dispatcher.

Dispatcher’s Survival School gives your dispatcher the tools he or she needs to succeed and endure in this fast paced, pressure cooker environment.

Practical, no-nonsense methods of dealing with customers, technicians, scheduling, and time management are learned in this two day, intensive course.

Ruth is proud to be a member of the following organizations:

  • ACCA – Air Conditioning Contractors of America

  • ComfortTech

  • SMACNA

  • Service Roundtable

Mesmerize your meeting attendees!

  • Profitability Day
  • How to Build Profits and Wealth
  • Pulling Large Rabbits out of Small Marketing Hats
  • 25 Ways to Improve Your Bottom Line
  • … and more.

Email me for details on these keynotes, seminar break outs and day long sessions.